Search:

Type: Posts; User: thorwren

Page 1 of 9 1 2 3 4

Search: Search took 0.02 seconds.

  1. Replies
    3
    Views
    1,973

    Glad we can be of help! We'll do our best to...

    Glad we can be of help! We'll do our best to keep you going outside and into the woods.

    Happy Trails!:laugh:
  2. Replies
    8
    Views
    4,398

    Absolutely! You can email us at...

    Absolutely! You can email us at [email protected] for information on that. :)
  3. Replies
    20
    Views
    10,493

    INTRODUCING.........The Quest

    Hey Everyone! :)

    We're excited to introduce our new line of tarps! To start things off, we will be making them out of them out of the tried and true Xenon sil/poly 1.1 that we are getting from...
  4. Better late than never but Stormcrow and I...

    Better late than never but Stormcrow and I finally signed up and are headed south with 3 kids in tow! :)
  5. Replies
    20
    Views
    7,853

    Email us at [email protected] to order one. ...

    Email us at [email protected] to order one. It's not quite on the website, but we can get one made!
  6. Replies
    20
    Views
    7,853

    We fixed the code, but let me know if it still...

    We fixed the code, but let me know if it still doesn't work.
  7. Replies
    20
    Views
    7,853

    In Stock...Ready to go! :)

    143463

    Hiking season is fast approaching. Order now to get it "to go"!:shades:
  8. Replies
    28
    Views
    7,390

    The Incubator - VIDEO

    We are releasing a long-awaited short product video on our bestseller, the Incubator.

    We're excited, and we look forward to the next product release! TBA!!

    (PS - Captions will be added soon)...
  9. Thank you all for your patience during our move! ...

    Thank you all for your patience during our move! We've also been slightly short-staffed, pulling customer service (AKA Harry) off his desk and onto production floor. I'm handling emails through the...
  10. Replies
    1
    Views
    1,124

    :boggle: We got some love!!

    :boggle: We got some love!!
  11. Replies
    45
    Views
    9,280

    It is designed for two people to use. We were...

    It is designed for two people to use. We were receiving so many requests for these double quilts, we ended up honoring their wishes to have it available on the website. I'll post pictures of the...
  12. Replies
    45
    Views
    9,280

    Logistical concern, indeed! We were all ready to...

    Logistical concern, indeed! We were all ready to announce it with specs, pictures, details, etc., but then we ran into a snag that has to be fixed before the grand reveal. My apologies for our...
  13. Replies
    113
    Views
    32,910

    I must agree with everyone's posts here. This...

    I must agree with everyone's posts here. This could not have happened, especially at this scale, without the endless planning of the organizers. We are very grateful for all of your hard work to...
  14. Replies
    22
    Views
    5,865

    I was going to make a post to explain the...

    I was going to make a post to explain the loft/performance, etc., but everyone beat me to it. :) Most of the posts are accurate (but be careful "shaking vigorously", you can misplace and migrate the...
  15. Replies
    5
    Views
    2,868

    We haven't had to do very many repairs of our...

    We haven't had to do very many repairs of our tarps, but send it back, we'll repair it for free. :)
  16. Wow.... It's humbling to get on here and read...

    Wow....

    It's humbling to get on here and read a review like this. We've had customer service issues in the past from being understaffed and overworked. Harry began working with us last year,...
  17. Replies
    105
    Views
    21,709

    Thanks for bringing this up, folks. We had a...

    Thanks for bringing this up, folks. We had a supplier we worked with for a long time without issues. Since they supplied goose down for big name companies like Eddie Bauer and The North Face, we...
  18. Thread: New Incubator

    by thorwren
    Replies
    30
    Views
    5,328

    Pretty amazing pictures! Thanks for posting...

    Pretty amazing pictures! Thanks for posting them. Hope to get out, myself, and welcome the upcoming snows!
  19. Thread: Just Saying

    by thorwren
    Replies
    19
    Views
    3,246

    Whoops... I forget some folks don't know my...

    Whoops... I forget some folks don't know my "other" names. ;) "Jenny" is one of them!
  20. Thread: Just Saying

    by thorwren
    Replies
    19
    Views
    3,246

    This is fantastic! I am living vicariously...

    This is fantastic! I am living vicariously through you folks. I haven't had a night out in the great outdoors for 2 months, now. :)
  21. Thread: Thanks HG!!

    by thorwren
    Replies
    2
    Views
    1,065

    Harry is invaluable to our little shop! Thank...

    Harry is invaluable to our little shop! Thank you for your kind words. We definitely are hanging on to him. :)
  22. We have been receiving complaints of lack of...

    We have been receiving complaints of lack of communication within the customer service emails. We were very puzzled, since we have been on top of emails, and Harry is actually fielding 80% of the...
  23. Replies
    17
    Views
    4,054

    Email Issues... Conclusion!

    We have been receiving complaints of lack of communication within the customer service emails. We were very puzzled, since we have been on top of emails, and Harry is actually fielding 80% of the...
  24. I just saw this thread. We've been keeping on...

    I just saw this thread. We've been keeping on top of emails, so if any are missed, PLEASE PM me... As for phone calls, we do try to catch all of them, and we're working on it, even training someone...
  25. Hi, folks. The last time someone posted a thread...

    Hi, folks. The last time someone posted a thread about this, we discovered that their emails never reached our system. We have had those folks just PM me on here for customer service. We're up to...
  26. Replies
    3
    Views
    1,448

    Thank you for visiting! It's always great to...

    Thank you for visiting! It's always great to have folks drop in and see how we make the gear. :) We'd be honored to have you back, again.
  27. Replies
    9
    Views
    2,409

    We love our Shug shirts here at Hammock Gear

    We love our new Shug shirts! Whoo Buddy!!

    106382
  28. Replies
    395
    Views
    59,944

    We have been responding to all emails within 24...

    We have been responding to all emails within 24 hours (weekends might take a little longer). I do find emails in spam from time to time. I'll check it again, but in the meantime, PM me on here so I...
  29. Replies
    2
    Views
    1,128

    Hello, ShooTa! I'll clear up my inbox and...

    Hello, ShooTa! I'll clear up my inbox and message you! Thank you!
  30. Replies
    395
    Views
    59,944

    We have proof of shipping from our supplier! It...

    We have proof of shipping from our supplier! It will be arriving (SOME of it, NOT all!) late this week, and we'll be knocking the tarps out all next week. I'm tired of walking in every morning and...
  31. Replies
    11
    Views
    2,420

    We do indeed have draft collars. We've been on...

    We do indeed have draft collars. We've been on it, taking new product photos for the last few weeks. Those pictures with draft collars will be up on the website very soon! We also specialize in...
  32. Replies
    64
    Views
    10,957

    Here's a trick question.....No one has mentioned...

    Here's a trick question.....No one has mentioned anything about Stormcrow's hat, yet....... Anyone recognize the logo? ;)
  33. Replies
    9
    Views
    2,019

    Welcome, neighbor! Hope to see you on the trail...

    Welcome, neighbor! Hope to see you on the trail someday. :)
  34. Replies
    22
    Views
    4,555

    YES!!! Harry has already been my...

    YES!!! Harry has already been my godsend!!:thumbup:
  35. Replies
    44
    Views
    10,155

    Raos - I completely understand. Your complaint...

    Raos - I completely understand. Your complaint was justified, but in the last several months, we have really cleaned up the reply system, and we're still improving, so I hope folks can forgive us...
  36. Replies
    44
    Views
    10,155

    Hello, folks. I have been working on returning...

    Hello, folks. I have been working on returning emails within 24 hours, often much more quickly. I have just recently responded to two inquiries in the last 2 days who bumped me a second time. I...
  37. Replies
    395
    Views
    59,944

    That would be it, Sheff..... We ship up to 25...

    That would be it, Sheff.....
    We ship up to 25 orders a day, so updating would be difficult.
    Sometimes we're in stock for one raw material (i.e. color of fabric), but not another. Sometime the...
  38. Thread: Deja vu

    by thorwren
    Replies
    4
    Views
    1,333

    What a kick out of this we got!! Thanks for...

    What a kick out of this we got!! Thanks for giving away our identity!:lol:
  39. Replies
    7
    Views
    1,758

    Many thanks for the shoutout. We have been...

    Many thanks for the shoutout. We have been discussing the weekend sales with other vendors, and we all agree we are very grateful for your support! Thank YOU to Hammock Forums.
  40. Replies
    395
    Views
    59,944

    We are giving everyone Wednesday afternoon...

    We are giving everyone Wednesday afternoon through Sunday off. :) They have earned it!
  41. Replies
    395
    Views
    59,944

    We actually have beefed up our shop. More floor...

    We actually have beefed up our shop. More floor staff and more sewing machine operators = Awesome team. :) Bracing for Black Friday now.....
  42. Give us a call - We'll help you figure it out. :)

    Give us a call - We'll help you figure it out. :)
  43. Replies
    34
    Views
    8,912

    I agree with the folks on here, the OP has a...

    I agree with the folks on here, the OP has a right to his opinion. I understand his frustration that one of the quilts was in the wrong color. I sent him a return label within 48 hours, but I made...
  44. Replies
    5
    Views
    814

    Call us. We'll help get you set up with the best...

    Call us. We'll help get you set up with the best ratings. :)

    740-445-4327
  45. Thread: Nice sticker

    by thorwren
    Replies
    14
    Views
    2,045

    Photoman, I'm sorry you thought it was a...

    Photoman,

    I'm sorry you thought it was a patch. PM me if you want me to refund you.

    We have the stickers available for those who want to have one without buying a quilt. I COULD word it...
  46. I've been answering emails like crazy... Not sure...

    I've been answering emails like crazy... Not sure how I missed yours, so my apologies. :(

    Please try again, and I do not reply within an hour, perhaps spam is catching it, so you can PM me to try...
  47. Replies
    5
    Views
    884

    Thanks for the post! We currently include...

    Thanks for the post!

    We currently include stuff sacks with each quilt order. Storage sacks will eventually be available on a regular basis, but we need to set up a sewer for that, first. We're...
  48. Replies
    35
    Views
    4,325

    I'm seriously attacking the emails, and throwing...

    I'm seriously attacking the emails, and throwing out the deadlines as fast as I can to the staff. If you have a deadline, PLEASE email me (again, if you have to), as I steadily work down the list. ...
  49. Replies
    53
    Views
    18,874

    Good evening! You can give us a call tomorrow. ...

    Good evening! You can give us a call tomorrow. While we're not running any specials, we sometimes have stock items that may help your wallet a bit. Some are made with the 1.1 ripstop, some were...
  50. Replies
    57
    Views
    8,247

    :)

    Thanks, all! The work tables were by the talented and very handy Thirsty Bear. He worked tirelessly over a week to get them all done. We are very grateful for his part in making the move a success...
Results 1 to 50 of 416
Page 1 of 9 1 2 3 4