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Thread: Where's Dutch?

  1. #1
    Senior Member Uphill's Avatar
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    Where's Dutch?

    In past orders from Dutchwaregear.com, I have received a confirmation email from Paypal for the money sent, as well as from Dutch confirming the order. And usually, I receive a follow up email from Dutch the next business day (or soon there after) with a tracking number for the shipment.

    On Monday evening (late evening) I ordered a Fronkey Style Bug Net from Dutch. I received the paypal confirmation of monies sent, but have yet to receive an email from Dutch confirming the purchase, or with info about shipment.

    I'm heading down to Florida for the weekend, and was hoping it would arrive before I take to the skies (orders usually arrive in 2 days from Dutch). I guess I'll be hanging unprotected while I'm down there, but I just wanted to see if anyone else has had a similar experience with the unusual lack of communication as of late.

    And is this paranoia normal when not receiving that wonderful email that my order has shipped?

  2. #2
    Senior Member mrh_on's Avatar
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    I placed an order on the 23rd and it shipped on the 24th. Don't be paranoid...I'd just send them an email to make sure the order didn't get misplaced. I've yet to see a bad bit of service from Dutch on these forums.

  3. #3
    Dutch's Avatar
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    Look on your hammock. I already installed it.
    Peace Dutch
    GA>ME 2003

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  4. #4
    Senior Member The Tree Frog's Avatar
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    Just in case of an error or technical hangup, did you try to contact Dutch or anyone there?
    NJ Hammock Club Facebook Page - Come join the party!

  5. #5
    Senior Member The Tree Frog's Avatar
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    Quote Originally Posted by Dutch View Post
    Look on your hammock. I already installed it.
    NJ Hammock Club Facebook Page - Come join the party!

  6. #6
    Senior Member Uphill's Avatar
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    I thought I had emailed [email protected] yesterday asking it could be shipped to a different address to arrive by Friday, but no reply there either.

  7. #7
    Senior Member woodtwigg's Avatar
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    Everything has been super speedy and responsive on my order earlier this week. See what happens when you treat us too well, Dutch! We get paranoid if you take a bathroom break before sending something out

  8. #8
    dakotaross's Avatar
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    Yeah Dutch, don't even think about going hiking or anything crazy like that!!
    "I wonder if anyone else has an ear so tuned and sharpened as I have, to detect the music, not of the spheres, but of earth, subtleties of major and minor chord that the wind strikes upon the tree branches. Have you ever heard the earth breathe... ?"
    - Kate Chopin

  9. #9
    Senior Member Hawk i's Avatar
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    Ordered my stuff at got a personal email response from dutch at almost 10pm that night..the next day (Saturday) a confirmation of a shipment......Amazing service so far. Bad thing is I'm outta town and the package should be home waiting on me.

  10. #10
    Senior Member muckypops's Avatar
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    I think contacting the vendor directly would be the best approach.
    "Everything works if you let it." - Corpus C. Redfish

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