Shane at Butt In A Sling has done such a great job of customer service that I felt compelled to post my experience here.

On April 3rd We bought 6 DIY Hammocks Anchors and got them a few days later. These are really well made and very consistent. We have 220 grit sandpaper and a Dremel, so we really wanted to try the DIY.

After a few days, feet started to get cold. What if we took too much off… or too little? We became leery of leaving edges that might cause problems later.

I sent Shane an email at 6:01 am this morning asking to return the DIYs in exchange for finished anchors. Less than an hour later he replied back with an OK.

I placed the order at 7:29am and received a shipping notification from USPS less than 25 minutes later.

Now that’s service. THANKS SHANE!