HH return policy?

[mickey78]

Hey guys, it's not clear on their site what their return policy is. I'm Canadian and I did order a Super Shelter from there and got it few days ago. I think it's good but I'm unimpressed by the hassle and may switch to an UQ. Anyone had any experience returning something? Thanks.

Sent from my Lenovo K50a40 using Tapatalk

[captaincoupal]

I haven't had an experience returning something, but have interacted with their customer service. They are always very customer satisfaction oriented, I'm sure that they will make sure that you're happy.

[Beezu]

I did a return the other day... well, an exchange. Just call them and explain what you want to do. They will send you a return form and a return ID#. Their policy is to initiate the return within 10 days of receiving the product, but I feel that they are probably a bit flexible on that (can't speak for them). As always great customer service from friendly HH staff.