I tried contacting her a few times over the last year or two before placing an order, never received any responses, so I never placed my order.
I tried contacting her a few times over the last year or two before placing an order, never received any responses, so I never placed my order.
[SIGPIC][/SIGPIC]Pine Barrens Leather
another one who ordered about 3 weeks ago...12 foot mesh skins...got them in the mail 4 days later
Ordered last year. I seemed to think it took me a bit to get them.
contact her at this email
[email protected].
Ordered mesh skin last year and the year before. Never received any conformation, but less than a week later I owned some very nice gear. If she starts selling hats again, I will order one or two.
Thank you!Originally Posted by deuce656
Sent from my iPhone using Tapatalk
Kat contacted me first thing this morning and worked everything out. Sounds like her site had some technical difficulties and she wasn't aware of my order.
She was apologetic, offered to make me a set of skins this weekend, and priority ship them Monday morning. She's also throwing in a ridgeline organizer for my trouble.
I asked her about the hats she's sold in the past, and learned that carpal tunnel is preventing her from knitting at the present time.
I can affirm that her customer service is outstanding and know from a previous order I placed last year that the quality of her work is excellent.
I'm grateful for the wonderful cottage venders we have in the hammock community!
Technical problems are a reality in every business, but vendors like Kat and Dutch go above and beyond to ensure their customers are satisfied!
Sent from my iPhone using Tapatalk
That's why Kat is so great. She goes the extra mile like many of the vendors mentioned on this forum.
Sent from my iPhone using Tapatalk
Posting Permissions
Reply With Quote
Bookmarks