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  1. #1

    Join Date
    Sep 2017
    Location
    Cleveland, Oh
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    Hammock Fan Tree Anchor order placed 12 days ago. No response or order acknowledgment.

    Hello everyone. What has your experience been when ordering from BIAS? I ordered a set of Tree Anchors on October 25th and have never heard anything from BIAS acknowledging my order at all. I'm willing to wait on gear but when I pay money for something I'd like acknowledgment of my order and an estimate of when the item might ship.

    Is BIAS still in business?

    Thank you.

    Anne Marie

  2. #2
    Senior Member tncamper's Avatar
    Join Date
    Oct 2011
    Location
    Covington, TN
    Hammock
    BIAS camper, WW DL
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    688
    BIAS is still here! I was out of town for a bit due to a funeral of a friend and was a bit behind on the small orders. I do have a couple of hammock orders that got out of sequence due to an excel error on my part. Your order was picked up today by USPS and tracking was sent to your yahoo email you provided.
    It'll be alright Friday!

    Check us out at www.buttinasling.com

    shane@buttinasling.com

  3. #3

    Join Date
    Sep 2017
    Location
    Cleveland, Oh
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    103
    Quote Originally Posted by tncamper View Post
    BIAS is still here! I was out of town for a bit due to a funeral of a friend and was a bit behind on the small orders. I do have a couple of hammock orders that got out of sequence due to an excel error on my part. Your order was picked up today by USPS and tracking was sent to your yahoo email you provided.
    Thank you so much and i'm sorry for your loss.

    I came across Hammock Fans Youtube video and when I saw the tree anchors I just really liked the idea of them and was happy to find them on your website.

  4. #4
    Senior Member Floridahanger's Avatar
    Join Date
    Oct 2011
    Location
    SW Volusia, FL
    Hammock
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    Shane, I'm sorry you lost your friend.

    But I'm thankful for all our vendors like you that make it a point to make things right even when you're hurting. Great job on you and BIAS.
    Enjoy and have fun with your family, before they have fun without you

    My fantastic Photographer wife: http://www.capturedhearts-photography.com

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