A while back (2 months) I was taking an afternoon nap in my NX150,
and noticed at the foot end of the bed of my hammock a number of small holes.
I was horrified and after closer inspection saw that there was about six holes
varying from pin hole to pencil led size, and that laying in the hammock
would stretch the holes and make them bigger.
I got out and packed it up and contacted Clark immediately.
They were very concerned as to whether it was a manufacturing defect or not ???
I said that they didn't appear til a month after I had it
and the first couple of tries I had left my shoes on while laying in.
Clark said that they would determine a couple of things when they had it in their possession.
The options were to patch or replace the entire bottom.
It was brutal not having the hammock
as the lack there of was right when
I had been planing a trip into a new area.
The type of trip I will not get many of.
Conclusion:
Clark repaired the area with a 4x5 inch patch,
one inside and one out side,
and sewed a very professional stitching,
There was no charge, and they held back my z-liner order
in order to ship together at no extra shipping cost.
I have used my hammock a few times since getting it back
and I am happy with the way it turned out.
Sorry for the poor quality of the cel photo
but my good cam's are out w/family on a trip.
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