Open Letter to Hennessy

**geomaniac** · 03-24-2011, 21:01

Me too, I have had all positive experiences with HH. Great customer service!

**Captn** · 03-25-2011, 02:43

Wow! I exchanged a few emails with Ann ...

What fantastic customer service!

**crazy_dave** · 03-25-2011, 05:49

HH is defiantly building on service.

**TravelPro** · 04-05-2011, 14:17

Emailed HH several times and Ann always responds fast (usually within minutes) which is exceptional. I wish they'd redesign the website to make it a little easier to navigate (some of the info is missing or seems outdated)...but their CS is great.

**Fishpig** · 04-12-2011, 03:02

When I ordered my HH, I made a mistake on the Quanity. I meant to order 2, And I ordered 4??!! Tom called me personally, and fixed my order. Wonderful product, great people.

**TSUKIKAGE** · 04-12-2011, 08:26

customer service is THE MOST IMPORTANT PRODUCT A COMPANY CAN SELL!!!

Hennessy does a great job!

**Bub** · 04-20-2011, 20:27

When I got my dj zip from hh the lady on the phone was super nice and helpful. I wish Tom and all his staff the very best. By the way the family all had to try out my hammock and now all have to get one so.............placed an order today for two scouts zip and a dj xl.

**Ken Hammond** · 04-20-2011, 20:45

In addition to the several fine compliments about Tom and his company, I want to add a statement about Tom's support of and generosity to the Boy Scouts of America - great contributions to the program!