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  1. #1
    Senior Member BrianWillan's Avatar
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    Notification of Subscription expiring

    Greetings

    I just noticed that my subscription to the forum had expired. No big issue, as I just went and donated again for another year. Is it possible to be notified a few days in advance of your subscription expiring so that there will be no surprises when logging into the site?

    Cheers

    Brian

  2. #2
    Senior Member Rain Man's Avatar
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    Personally, as it can be set up to be done automatically with no human time involved, I'd like two or three notices. One 30 days in advance. One about 10 days out. Then one about 3 days out.

    But that's just me. I need time to mail in a check.

    Rain Man

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    "You can stand tall without standing on someone. You can be a victor without having victims." --Harriet Woods

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  3. #3
    Senior Member Lonely Raven's Avatar
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    Funny, mine just expired today as well. Suddenly I had 100 too many personal messages and lost my custom tag.

  4. #4
    Senior Member UncleMJM's Avatar
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    I agree on the need for notification.

    I have subscribed since it was an option and have had a couple of different times that it expired without me knowing with mailbox issues as a result.

    The other thing that would be nice is to have longer subscription terms if that were possible.

  5. #5
    Senior Member Browny's Avatar
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    Just noticed my lack of donating member status also.

    I was under the impression we got a pm prior to expiry?

    Going to renew asap, but a heads up would be great.
    I dream of a better tomorrow, where chickens can cross the road and not be questioned about their motives.

  6. #6
    Senior Member BurningCedar's Avatar
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    Hey mods; please try and find a way to fix this. I too just got unexpectedly blasted back to mere mortal status.

    Only way I found out was when a friend tried to PM me and it was rejected because my inbox was now 100% full.

    At least a weeks notice would be great. I of course immediately contributed for another year. Very worthwhile donation IMHO.
    David

    The road goes ever on and on Down from the door where it began. Now far ahead the Road has gone, And I must follow, if I can, Pursuing it with weary feet, Until it joins some larger way, Where many paths and errands meet. And whither then? I cannot say.
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  7. #7
    Senior Member ShadowAlpha's Avatar
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    same thing happened here

  8. #8
    Administrator attroll's Avatar
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    The notifications should be being sent out two and three days before the expiration. Are you telling me that you are only receiving the on the date that you are actually expired?

  9. #9
    Senior Member BrianWillan's Avatar
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    Quote Originally Posted by attroll View Post
    The notifications should be being sent out two and three days before the expiration. Are you telling me that you are only receiving the on the date that you are actually expired?
    Actually, in my case I received no notifications at all. My status reverted to regular member. I only noticed because I couldn't see the donating members area of the forum.

    I don't know if this is a problem with the server email system not sending out the messages or it if is related to the vbulletin software not generating the messages to be emailed out.

    Hope this helps.

    Cheers

    Brian

  10. #10
    Administrator attroll's Avatar
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    Brian
    I am looking into this right now. I have set myself up for expiration to see if I get a notice. I will keep you posted.

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