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  1. #1
    Senior Member hutzelbein's Avatar
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    email subscriptions not working properly

    I hope this is the right place to ask this question: I have noticed, that my subscriptions do not work properly. I'm subscribed to several forums and used to get daily updates by email. But now I only get an update every couple of weeks. I did not change anything in my in my settings, I believe. My guess was, that my email provider is responsible for the problem and tried to sign up to the forum with a 2nd email address to see if subscriptions would work with another provider. However, my registration was cancelled without notification. Is there a way to find out why I don't get the subscription emails? Thanks!

  2. #2
    Administrator attroll's Avatar
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    I looked at your setting. These are not individual threads that you are subscribed to. This are forums that you are subscribed to. Are you subscribed to them for notifications Daily or Weekly?

  3. #3
    Senior Member hutzelbein's Avatar
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    Sorry, I didn't see that you answered me. This time I didn't even get a notification for the thread. It seems like individual notifications stopped working for me as well now.

    Yes, I'm subscribed to several forum updates, and I'm supposed to get daily emails with all new and updated threads. For "General Hammock Talk" I only received 3 updates in all of August: 2nd, 3rd and 14th of August.

    Thanks.

  4. #4
    Administrator attroll's Avatar
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    I believe I have this problem fixed now. Please let me know if you are getting the notifications now?

  5. #5
    Senior Member hutzelbein's Avatar
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    I got a bunch of notifications this morning, thanks! What was the problem? Was it something to do with me e-mail provider? I'm curious, because I had issues with missing mails other than from this forum. Thanks again!

  6. #6
    Administrator attroll's Avatar
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    The problem had to do with the emails being sent out. The server was only allowing 90 emails per hour to be sent out. We far exceeded that limit. Which means that a lot were getting cut off. I raised the limit. We will not have that problem again.

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