I am always curious about turnaround times, as I am sure many of you are who order items from vendors who sell gear on this forum. How may times have you read a posts in a vendor forum about an item that was just ordered and the customer not receiving notice about when they can expect shipment or, the questions about how long the wait time is for an item? Maybe it's the engineer in me that wants to makes decisions on actual data that I propose (for those who wish to participate) the following:
In the specific vendor forums we post the details of our orders in a factual manner: Item(s) Description, Availability at the time of order, Date item(s) paid, Date shipping notice received.
I have a few reason for this: I am hoping that we all can read these factual and informational posts and view for ourselves what the approximate turnaround time is for items that we want to order without having to post questions like the ones above. Additionally, by having this information, we might not have to bug our busy vendors so they can focus instead on making gear rather than responding to our emails. Of course if the customer has specific questions, I am not suggesting that they not contact the vendor directly. If contacted directly, I would still expect that the vendor continue to get back to the customer as they always have.
Currently we have many posts about excited members who tell us that they just ordered (fill in the blank) gear. All I'm suggesting is a follow up to the same thread about when the shipping notice was received or a single post that has all the details. For example:
In the Tree To Trail Gear subforum:
Item description: Peapod
Item status at the time of purchase: In Stock, but requested overstuff option
Order Paid for: 9/27/2011
Shipping Confirmation received: 10/23/2011
So good /bad idea? Would this be useful to you?