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  1. #1
    Senior Member thorwren's Avatar
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    Website Alert

    Hi folks -

    We need to post an update on our website issues.

    In the past month or so, we have noticed the website shutting down randomly which was from failure of our host's servers, folks not being able to make an order, or our international customers having issues with shipping costs. We spent the weekend working on it, changing servers, with our new website maintenance agency. They will be making upgrades, and may be shutting the site down every once in a while for the next 48 hours. Please bear with us... We're hoping this big upgrade will ease the ordering process, as well as allow folks to sign into their accounts and check on their statuses.

    It's getting there. In the meantime, email me your order specs, and I'll send you invoices so your order gets through without delay.

    Many thanks for your support as we continue to improve. You are just a great bunch of gracious and patient folks.

    Jen

  2. #2
    Senior Member JalapeñoBen's Avatar
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    Not acceptable! I demand free quilts for my inconvenience! How dare you make us click more than the usual amount of buttons! This is preposterous!
    Pass the Apple Pie

  3. #3
    Senior Member SanAntoneTY's Avatar
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    Quote Originally Posted by EastCoastFeastCoast View Post
    Not acceptable! I demand free quilts for my inconvenience! How dare you make us click more than the usual amount of buttons! This is preposterous!

    hahahaha it wouldnt surprise me too much if they did thorwren and the ol crow are outstanding when it comes to customer service, but if so count me in for a 50 deg burrow lol....which I will be ordering at the end of this week
    Ty

  4. #4
    Member fishike's Avatar
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    Quote Originally Posted by SanAntoneTY View Post
    hahahaha it wouldnt surprise me too much if they did thorwren and the ol crow are outstanding when it comes to customer service, but if so count me in for a 50 deg burrow lol....which I will be ordering at the end of this week
    I'll be getting a Phoenix at the end of the month, need the funds first though.
    fishike

  5. #5
    Senior Member TomsBackwoods's Avatar
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    Thanks for the Update!!
    Doing More with less....

    Dum Tacet Clamat!

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  6. #6
    Senior Member MAD777's Avatar
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    Not to worry. Your customers will be as loyal to you as you are to them - and that's plenty!
    Good luck with website issues. Hope they are fixed soon so you can do what you do best!
    Mike
    "Life is a Project!"

  7. #7
    Acer's Avatar
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    thanks for the update,,growing pains are much necessary and hope the best in your endeavours.
    2nd CAG, CAP 2-1-5 5th Marines, 1st Mar. Div.
    https://en.wikipedia.org/wiki/Combined_Action_Program

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    As long as it's not slowing down the shop work for these anxious folks. LOL

    Thanks for the update Jenny.

  9. #9
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    Congrats guys, movin' on up

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    Thanks for the update!

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