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  1. #1
    Member fgblueenohanger's Avatar
    Join Date
    Dec 2011
    Location
    Lawrenceville, GA
    Hammock
    ENO Doublenest
    Tarp
    ENO HouseFly
    Insulation
    poncho liner
    Suspension
    Atlas Straps
    Posts
    69

    ENO Customer Service is Great!

    My son has an ENO Dry Fly and the piping began to separate from the edges. A couple of holes developed and the tarp was raveling a little where the piping came loose. He purchased it about one year ago and we knew it would be a close call, but we sent it to ENO for a repair or replacement. About 1 1/2 weeks later, he received a UPS package and enclosed was a brand new Dry Fly! Love the ENO hammocks and love their customer service!!
    "A man's got to know his limitations," Clint Eastwood in Magnum Force

  2. #2
    Senior Member Brute1100's Avatar
    Join Date
    May 2012
    Location
    South Texas
    Hammock
    WWM or tablecloth
    Tarp
    SuperFly
    Insulation
    shamu 40*
    Suspension
    UCR whoopie
    Posts
    2,319
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    1
    good to know... just bought a pro fly... so they have a one year warranty???

  3. #3
    Member fgblueenohanger's Avatar
    Join Date
    Dec 2011
    Location
    Lawrenceville, GA
    Hammock
    ENO Doublenest
    Tarp
    ENO HouseFly
    Insulation
    poncho liner
    Suspension
    Atlas Straps
    Posts
    69
    You know what, I goofed - ENO's warranty is for two years. But it was their decision to repair or replace the dry fly.
    "A man's got to know his limitations," Clint Eastwood in Magnum Force

  4. #4
    Senior Member Brute1100's Avatar
    Join Date
    May 2012
    Location
    South Texas
    Hammock
    WWM or tablecloth
    Tarp
    SuperFly
    Insulation
    shamu 40*
    Suspension
    UCR whoopie
    Posts
    2,319
    Images
    1
    That's good to know... Just spent the first three nights under mine... Liked it but being my first purchase I have nothing to compare it with...
    Live, Laugh, Love, if that doesn't work. Load, Aim and Fire, repeat as necessary...

    Buy, Try, Learn, Repeat

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