I just ordered 2 yd IX last week and mentioned that I would need it for a trip this weekend. He responded quickly that he would have it out last Friday, and I got it Wednesday. He took a good bit of time off in August but is back as far as I know.
I just ordered 2 yd IX last week and mentioned that I would need it for a trip this weekend. He responded quickly that he would have it out last Friday, and I got it Wednesday. He took a good bit of time off in August but is back as far as I know.
I'll add to the chorus of happy DIY buyers. Never had any issues with Scott's service myself. His site is the first place I go when planning a new project.
*Heaven best have trees, because I plan to lounge for eternity.
Good judgement is the result of experience and experience the result of bad judgement. - Mark Twain
Trail name: Radar
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I just ordered from him again maybe 2-3 weeks ago. Absolutely no problem. Scott has amazing customer service. The website is working fine for me as well. How long have you been trying to reach him? He does this on the side, he has works during the days.
If at first you don't succeed...
You're doing it wrong
Send Sclittlefield a PM. He was online at 9am today.
He'll respond and help... he always does!
"Do or do not, there is no try." -- Yoda
Thought I read recently that they were taking some time for themselves.
I think in August he took some time off, maybe twice for a week or so.
I worked around his vacations and he has been spot on with my stuff, accurate, fast, well packed. He even refunded a slight overage on the shipping.
I have nothing but good things to say about a fellow Mainer!
I just placed an order a few days ago. It's in the mail according to USPS. They have always been great for me. I just ordered a bunch of the new Impetus fabrics they recently got in. I'm planning to make a Primaloft One jacket among other things. I can't wait!
EDIT: I just checked, and I ordered it Sept 28, so everything was up and running then.
Thanks so much JohnSawyer for bringing this to my attention, and thanks ibgary for posting. I went back through old emails and found there were a few bunched together that I missed. I'm so sorry to any of you who got skipped there. I think I've gotten all caught up now on any questions.
Usually I'm able to get back in a day or two, but if you don't hear back soon enough don't hesitate to shoot of another note.
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