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  1. #1
    Senior Member OldNWay's Avatar
    Join Date
    Jun 2012
    Location
    SE Pa
    Hammock
    Hexon1.0
    Tarp
    SP Mt Wilderness
    Insulation
    HG TQ UQ
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    CL/Marlinspike
    Posts
    245
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    7

    Problems ordering from diygearsupply

    Tried placing a order on Oct 12 with Scott but could not check out. Scott email back saying they are having problems with website. emailed back numerous times without a reply. As of today still haven't placed an order. Anyone having this problem

  2. #2
    Senior Member Mrprez's Avatar
    Join Date
    Jul 2008
    Location
    Sneedville, TN
    Posts
    1,709
    Not at all, just ordered and received my stuff a few days ago. Send him an itemized list and ask him to send you an invoice.

  3. #3
    Senior Member darkbyrd's Avatar
    Join Date
    Nov 2012
    Location
    Pisgah Nat'l Forest, NC
    Hammock
    WBBB XLC
    Tarp
    WBSF
    Suspension
    whoopies
    Posts
    374
    Website still had paypal issues as of last night. I sent an email as well, just waiting on a paypal invoice. It has been a few days now, but I'm sure this problem has him backed up. I just hope it is soon, I want to make a warmer quilt for a trip in 2 weeks!
    The mountains are calling
    and I must go...

    -John Muir

  4. #4
    Nighthauk's Avatar
    Join Date
    May 2011
    Location
    Chesterfield, Ma
    Hammock
    WBBB RR DBL 1.1 / DIY Multicam SL
    Tarp
    Superfly/HG CF
    Insulation
    Downy Goodness
    Suspension
    Whoopie/Dutch Clip
    Posts
    4,077

    Problems ordering from diygearsupply

    I had no problem ordering from him a couple of days ago. Placed order and received SHIPPING confirmation within an hour. Got them 2-3 days layer.
    Husband, Father, and Friend.
    Scout Master and Cub Master for Troop/Pack 705 of
    Chesterfield


  5. #5
    Member
    Join Date
    Oct 2012
    Location
    Western,NC
    Hammock
    DIY 1.7 w/net,Bridge
    Tarp
    DIY Hex
    Insulation
    DIY D&Syn TQ & UQ
    Suspension
    CinchB & WS,Dutch
    Posts
    78

    Diy

    I had problems ordering as well and Scott confirmed that there was a problem with the website/payment link..this was a few days ago..i'm sure he is quite backed up on orders...

  6. #6
    Banned
    Join Date
    Dec 2011
    Location
    Rosenberg, TX
    Hammock
    DIY 12' Channel end
    Tarp
    HH Hex w/doors
    Insulation
    Underwoobie T/UQ
    Suspension
    RacerLoops w/Cinch
    Posts
    4,703
    Images
    8
    I've had the same PayPal "Merchant has improper address" issue. Sent Scott a message using his website's contact form and haven't heard back. He posted a couple days ago that the site was having issues. I'll keep trying as I'm getting together my Christmas stuff.

  7. #7
    Senior Member OldNWay's Avatar
    Join Date
    Jun 2012
    Location
    SE Pa
    Hammock
    Hexon1.0
    Tarp
    SP Mt Wilderness
    Insulation
    HG TQ UQ
    Suspension
    CL/Marlinspike
    Posts
    245
    Images
    7

    diygearsupply comes thru

    Just got home from work to find an email from Scott telling me my order is being processed. Life is good

  8. #8
    New Member oldntatted's Avatar
    Join Date
    Oct 2013
    Location
    Phoenix, Az
    Hammock
    D.I.Y. Backwoods Dreamer
    Tarp
    D.I.Y. Hex tarp
    Insulation
    My WOOBIE
    Suspension
    Woopie slings
    Posts
    29
    Images
    6
    Mine arrived last week just fine.
    Scott always does his best for customer service.
    Tell the boss you get an extra day off... next week when all's caught up. lol.

    ONT

  9. #9
    Senior Member darkbyrd's Avatar
    Join Date
    Nov 2012
    Location
    Pisgah Nat'l Forest, NC
    Hammock
    WBBB XLC
    Tarp
    WBSF
    Suspension
    whoopies
    Posts
    374
    I heard back from him today, he was out of town and now is going through the backlog of orders. Had it packed and ready to ship before I even paid the invoice. How's that for service? Scott, you da man!
    The mountains are calling
    and I must go...

    -John Muir

  10. #10
    Dutch's Avatar
    Join Date
    Apr 2007
    Location
    Reinholds, PA
    Hammock
    Bridgeskin
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    DIY Blackcat
    Insulation
    DIY Quilts
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    Whoopie sling
    Posts
    9,558
    Images
    201
    I have nothing but good things to say about Scott.
    Peace Dutch
    GA>ME 2003

    www.MakeYourGear.com
    http://dutchwaregear.com[/URL]
    Visit Dutchwaregear on facebook (and like it)
    Check us out on Twitter @dutchwaregear

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