My wife has just emailed to say a parcel has arrived and it is my new incubator. I now have to wait till I fly back home next week to try that bad boy out. The service from Adam and Jenny has been outstanding and all emails answered quickly. I contacted Jenny a couple of weeks ago to ask if I could add a pillow to my order as the inflatable one I deploye with sprung a leak and she has included one for free. Now you cannot beat service like that and when I am ready to order a top quilt I know who I will be contacting..... Hammock Gear. Photos to follow when I get home