Sorry if I came across in a rude way
We REALLY need to stop stalking these guys.... They might decide to get a restraining order! lol kidding
2010 Catrike Dash
2010 Catrike Expedition W/ Veltop (Birthday present to my Dad -Happy trails!)
To sum this all up..our cottage makers are small, family run operations. They don't have a secretary (I have 4) or a receptionist (I have one) to screen their calls or emails. I can tell mine to shove all the calls when I want to voicemail,,but due to smart phone, keep getting the emails 24/7 even tho I answer everything when I get time. They don't pack a laptop everywhere either (like I have to do). And they do the best they can in the time frame allowed them, working in private life times for their familys. Their workmanship is super high quality one piece at a time made of which you won't get in mass production. Sometimes, stuff falls thru the cracks. Even so, when you watch the "For Sale" forum,,you see alot of stuff being sold by members, cause it didn't work out for them, or wasn't what they wanted and are always looking for improvements or that special piece of gear that fits their particular needs. It just happens. We all know that and even so, we all can get alittle agrivated in the wait, or lack of response, or what ever sets us off alittle. Just happens,,,and its good we all recognize it and work it all out in the end. Of course,,sometimes that also just doesn't happen the way we want it to, and so we find a different cottage maker to fill our needs. The forum also provides us that as well. Final analysis,,enjoy your hangs, and happy backpacking.
2nd CAG, CAP 2-1-5 5th Marines, 1st Mar. Div.
Having read all of this thread I can see both sides. And I will now insert this tidbit here. I am in the market for a new underquilt. I am in my study the products to death phase and had almost come to a choice of a different vendor. After reading this thread with both good and bad I think my mind has been changed to one from Hammock Gear. Thanks for the input both ways guys and now to go and study their website to death to make sure I am correct.
Where ever you go,
There you are.
There are not to many places that cater to the hammock hanger out there in regards to our specialized insulation needs. Most that serve the hammock community are on this Forum.
Ask a lot of past customers and I know many have spent time on the phone with Adam asking about temperature ratings for a UQ or TQ in their particular climate zone. Having had the pleasure to hike and backpack with Adam I've heard folks ask in person "Is it better for me to have a 20º UQ with overstuff or just go with a 0º UG and vent?" And other similar questions from hangers and I have watched him spend a lot of time answering all their queries.
Adam will answer that question in depth as many customers are new to hammocks so they are also new to the somewhat bewildering world of hammock insulation. He educates. That takes time from his production but he also truly wants a customer to be satisfied.
The more they are on the phone and answering emails the less sewing and packaging and designing and mailing out gets done.
I know they do a lot of custom orders and that is a time consumer.
Yeah.....I am defending them. None of us are perfect at everything.
Last edited by Shug; 01-26-2013 at 13:57.
Whooooo Buddy)))) All Secure in Sector Seven
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Well said Shug, well said.
"As a well spent day brings happy sleep, a well spent life brings happy death." -Da Vinci