I tried my new tarp from Hammock Gear and lost the repair kit. I emailed them for another one. This is the email back to me.
"We'll send one right out to you. Thank you for the great compliments. It made our weekend. Let me know if we can ever do anything else for you. Have a great weekend."
They are sending it free! I in no way expected that. I will continue to pass them on to my friends and buy from them. What service! If you are on the fence, take a look at their gear. Not only is the gear great but the service is great.
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