Wow! When it comes to customer service, there is no match! Adam (Hammock Gear), is the best. He definitely went above and beyond.
Wow! When it comes to customer service, there is no match! Adam (Hammock Gear), is the best. He definitely went above and beyond.
Funny that he sent be the wrong tarp on Thursday and I've called and e-mail him a few times with no response.
Bama that is good to hear. They make some good gear for sure!
If you ever get a reply, he will make it right for sure...but it really is hard to get in touch with them at times. I have been extremely frustrated at times with this, but Adam is a really good guy and he has always left me in good shape. He may be out on the trail or something.Originally Posted by barchetta
Trail information, photos, waterfalls and vistas on the DeSoto Scout Trail facebook page.
https://www.facebook.com/desoto.trai.../photos_albums
Soon I'll lose these rags and run, Returning to the wild where I'm from. -Chris Whitley
I figured, but I was so anxious to get my awesome new piece of gear (Christmas present from the Mrs) and when it came it was wrong.
I'm sure he'll make it right, I just don't want to wait another 3 weeks.
He made it right by saying my new tarp was on its way and he expected it to arrive tomorrow. He also gave me a pretty sweet deal on the one i already receivedNow all I have to do is make sure my wife doesn't see them both in the same place at the same time
I knew that would happen LMAO!!!! Awesome enjoy both new tarps.He made it right by saying my new tarp was on its way and he expected it to arrive tomorrow. He also gave me a pretty sweet deal on the one i already received
Sometimes I like to hike and think, And sometimes I just like to hike.
Hiking is'ent about waiting for the storm to pass its about learning to hike in the rain.
I'm glad it worked out for you.
Sweet!!! I like happy.
Trail information, photos, waterfalls and vistas on the DeSoto Scout Trail facebook page.
https://www.facebook.com/desoto.trai.../photos_albums
Soon I'll lose these rags and run, Returning to the wild where I'm from. -Chris Whitley
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