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  1. #1
    Senior Member latriper's Avatar
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    Aug 2013
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    monroe, la
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    GEAUX Hammock
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    I have never heard of such a thing!

    For most all of DIY projects, I have been able to obtain my materials locally but this time I decided to purchase from DIY Gear Supply. Not a large order by any means. I saw an email in my inbox 2 days later that was titled " Refund..." and thought they had probably stopped carrying a certain item or something. I opened the email and to my shock , I read I was being refunded part of my shipping charges because they had found a better rate . Just wanted to share that and say something small like that earned them my business and my respect! Thank you DIY Gear Supply!!

  2. #2
    Senior Member 12trysomething's Avatar
    Join Date
    Mar 2013
    Location
    Central NY
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    Snipe, Netty, Argon
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    Tadpole, Cuben, SF
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    Dutch DooDads
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    1,863
    That is awesome! The same thing happened with Quest Outfitters the last time I ordered.
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  3. #3
    Senior Member Hiknhanger's Avatar
    Join Date
    Nov 2010
    Location
    Greensboro, NC
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    Chinook 12 x 9.6
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    That is how Scott rolls. He is a good guy to deal with! I had the same thing happen to me before.

  4. #4
    Senior Member
    Join Date
    Jan 2011
    Location
    IN
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    WBRR, Lots of DIY
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    MacCat; Cloudburst
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    Lynx, HG T/UQ, AHE
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    From my experience, that is standard procedure for DIY Gear Supply and Quest Outfitters. Both are great suppliers.

  5. #5
    Senior Member FLRider's Avatar
    Join Date
    Jun 2011
    Location
    Gainesville, FL
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    Quote Originally Posted by gmcttr View Post
    From my experience, that is standard procedure for DIY Gear Supply and Quest Outfitters. Both are great suppliers.
    My experience, also. Both are quality places that have great materials and better customer service.
    "Just prepare what you can and enjoy the rest."
    --Floridahanger

  6. #6
    New Member Apis's Avatar
    Join Date
    Apr 2012
    Location
    Northeast Ohio
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    DIY Tablecloth gathered end. 126x60
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    DIY Assym SilNylon
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    48
    I just had the same thing from both places myself. Excellent experiences from the cottage industries these days.

    My wife has a shop on Etsy. She deals similarly with her shipping. She agonizes, too, over her pricing. Always shopping for yarn deals to keep her products more affordable.
    Transportation for Hiram Farm

    Two Wheels Good, Four Wheels Bad

  7. #7
    Member Itsamescott's Avatar
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    Feb 2013
    Location
    Virginia
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    Yep. Scott is the man. I've had several great dealings with him myself. DIYGearSupply is my first choice for any materials I need.

  8. #8
    Senior Member MAD777's Avatar
    Join Date
    May 2009
    Location
    White Mountains, New Hampshire
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    That's one of the many reasons I love to deal with DIYGearSupply. As a matter of fact, I placed an order just last night!
    Mike
    "Life is a Project!"

  9. #9
    Senior Member squidbilly's Avatar
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    May 2010
    Location
    Alabamistan
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    Ordered from Questoutfitters.com yesterday, got a reduction on the shipping this AM.

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