I am amazed at how great and friendly customer service has been with all the hammock people I've bought things from - it is far FAR better than anything else I can think of. And while patience is not one of my top virtues I'm actually OK with my order taking longer given that it is a semi-custom piece of gear when you can select the fill levels of down and such, right around the busiest time of year for these guys, the communication has been excellent, the products I've received so far have exceeded my expectations, and they are filling a unique space that makes my time in the outdoors that much more enjoyable. How can you complain about somebody who provides you with a warmer, much more comfortable, swaying in the breeze awesome outdoor experience all while producing a light weight product that saves the old back?
Just my 2 cents, I have no issue at all waiting a few extra weeks as I think the wait is well worth the end product.
Jory
Bookmarks