NFA
04-07-2010, 08:32
Hi,
I placed an order about a month ago for a maccat tarp, and followed up with an email inquiring about the tarp/business....nothing.
I get that life can be really busy, but a business model that doesn't have space for a brief email notifying a potential customer that you won't be getting to them for a month or so is a bit much.
You could even post a "Significant Delay" notice on the website; but at present there is nothing on there to let people know that their orders are going into a black hole.
Jamie - nfa
I placed an order about a month ago for a maccat tarp, and followed up with an email inquiring about the tarp/business....nothing.
I get that life can be really busy, but a business model that doesn't have space for a brief email notifying a potential customer that you won't be getting to them for a month or so is a bit much.
You could even post a "Significant Delay" notice on the website; but at present there is nothing on there to let people know that their orders are going into a black hole.
Jamie - nfa