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I decided at the last minute for this trip to GSMNP that I needed an underquilt protector. I sent in an "order" with a request to rush it. She called me in a few minutes to talk to me about it. She said she was able to start on the UQP right away and get it in the mail today. That means I'll get it in time for my trip!
Thanks Donna! Great customer service :D
This was a major exception to the rule!:) I would normally not have the time for a last minute order like this. But...I have been pushing hard to get ahead of schedule because our first grandchild is do any minute....do date was Saturday...and I want some time to visit!:) Doug just happened fall into the right need at the right time. Any other time...I would have had to say....impossible!:(
Enjoy your hike!
Donna
P.S. Glad it worked out for you!
Still you had the time and you took care of Doug. That is awesome! And I love my UQP by the way :D
I gotta chime in on this. I've had two mods done by 2QZQ, and I recently ordered and recieved my UQP as well.
Donna does awesome work, and she's always made sure to communicate with me to ensure that she clearly understands what I'm asking for, and make suggestions if she's got another approach.
I have a ton of respect for both Tim and Donna, and a great appreciation for their work, and the care that they have for making sure that they provide what folks need.
Seriously...hats off to you both!!!
Quote:
Originally Posted by 2Questions
I'm sure that's the case. I count myself super fortunate! I didn't/don't want to give folks the wrong impression. But I did want to give a public "thank you".