Camped beside Dale at MAHHA last year. Great guy. :)
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Camped beside Dale at MAHHA last year. Great guy. :)
I had a similar experience with ULA. I bought an Ohm two weeks before they made all the accessories part of the package. I wanted to purchase two of the hip belt pockets and a few other things. Instead of charging me, they told me that since I bought my pack right before the switch, they would just send me the accessories free of charge. Two days later I had my things and I was a "happy camper"! The vendors and businesses within our camping community are some very humble and helpful people!!
Wow, this was a good read! I've only ordered from them once, but their customer service was incredibly friendly and did well and being on a "personal level" which is a rarity these days in business. Highly recommended :)
also good to know when the forum vendors go "above and beyound the call of duty". I have always had excellent service from the vendors on the forum.