UGQ Rocks!

Just wanted to share with you all my great appreciation for Paul & Missy at UGQ. I received my Black Friday delivery of a beautiful 0+1 oz full length Zeppelin and a 72" 40+2oz Flight Jacket on 12-22-13. After inspecting both and being amazed at their high quality I "tried them on." The Flight Jacket seamed a little small. I initially thought I was sent a 66" instead of 72". When I contacted them about it they confirmed I was sent a 72" but that that was kind of small for me being 6'2" and that I should have probably ordered a 78". I apologized for my mistake and thanked them for their excellent quilts saying I make do with the 72 and probably order another in the right size in the future since it was so nice. They responded by telling me they couldn't let me "make do" and would swap my 72 for a 78 for additional cost of goods and shipping. This was totally my mistake for not looking at their sizing chart and ordering properly, but they were willing to correct that mistake(Order ships 12-31-13!). Absolutely top notch service! If you're thinking about buying a UGQ product and on the fence, do it! You won't be let down.