Still excellent customer service
I see a recent post that Ed Speer has had some "growing pains" in his business. I placed a recent order for silnylon and he shipped it super quick. There was a discrepency in my order and I didn't realize it for 10 days. The discrepency was obivous when comparing my purchase recepit and the packing label. Ed was very responsive in correcting the situation.
Mistakes happen, it is what is done after the mistake that really counts. I am truly impressed with the way Ed does business and I will definitely be a repeat customer.