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Type: Posts; User: ranger

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  1. Replies
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    great service

    I have also had great experience from DD. If it had been Claytor your might have had an answer to your email in a week. DD for me.
  2. Replies
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    14,139

    Not trashing the quality of Claytor as I have...

    Not trashing the quality of Claytor as I have heard nothing but great things about their products. I really wish they had shown me better "customer service" as I looked long and hard to learn as much...
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    14,139

    That's great, I can write a check and tom will...

    That's great, I can write a check and tom will get on a boat and come pick it up. I was offshore. Stop making excuses. DD did not make excuses. They got write back to me and took my info over the...
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    Some have trouble reading. I was offshore with...

    Some have trouble reading. I was offshore with restricted internet. Yes, waiting 2 hours only was inpatient on my part but, they did not contact me until wednesday the following week. DD returned my...
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    14,139

    Obviously I did send them an email on friday...

    Obviously I did send them an email on friday morning early and they responded in a non helpful way on wednesday.
    I sent DD an email late their time on Friday and had my DD hammock on Tuesday. How...
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    14,139

    horrible service

    Last week I decided to buy a Claytor Jungle hammock. I ordered but when I went to pay I saw that the only accept pay pal. I was working off shore and our internet is provided by the company and it...
  7. Thread: best service

    by ranger
    Replies
    12
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    4,978

    best service

    I got an email from Claytor today. Claytor was my first choice and I sent them the same email I sent to DD about to hours before I contacted DD. They more or less said they couldn't help me unless I...
  8. Thread: best service

    by ranger
    Replies
    12
    Views
    4,978

    best srvise

    I ordered late Friday. Got a confirmation Monday that it had just been shipped. This is Tuesday and I live in WV and my hammock is hanging up in my backyard already. It was still in scotland...
  9. Thread: best service

    by ranger
    Replies
    12
    Views
    4,978

    best service

    I just ordered my first hammock. Do to my location and security settings, I could not access pay pal. I sent the an email explaining this and within 15 minutes I received a phone call. Today I got...
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