I've have a little luck with PMs. They have responded, but not so much luck with actual follow through.
I know they are busy. Ordered a 3S incubator on 10/4. Thought 6 weeks would be plenty of time to have it before the TX hang... well, it wasn't.
I know I'll love the UQ when it gets here. I have no doubts. I'm just a little disappointed when it was stated that UQs were about 3 weeks out on a different thread, and I was told I'd have the quilt already, but it hasn't shipped yet. I'd just like a little straight shooting.
Don't get me wrong. I am DELIGHTED they are that busy. That means it's quality gear, and it means they'll be there when I'm ready to order more gear. And if they can do that all that and still be good parents, then they are saints
I just wish I was using it this weekend (of course, my hammock and tarp aren't here yet either... ordered 10/2... another story...)