Top notch customer service, products and people. I initially asked them about a mod for my old Kelty tarp and he suggested I not do it. How many of the big box stores will caution you against spending money? Second, I asked if they could make Grizz Beaks out of my own material and they said no problem. I couldn't believe the craftsmanship when I received them; nothing short of outstanding. Finally, last year at MAHHA, Tim helped Kird (my daughter) and I find a place to setup since we arrived in the wee hours. All around excellent folks to work with and support.
Enjoy the elevation