I had a similar experience with ULA. I bought an Ohm two weeks before they made all the accessories part of the package. I wanted to purchase two of the hip belt pockets and a few other things. Instead of charging me, they told me that since I bought my pack right before the switch, they would just send me the accessories free of charge. Two days later I had my things and I was a "happy camper"! The vendors and businesses within our camping community are some very humble and helpful people!!
Hammocks are God's way of saying....."relax guy".