I understand, but at 95 bux for two nights usage, I could have stayed in a motel. The zipper stuck so badly on the third night (middle of the night "break") that I gave up and went back to the house. Not a disaster when you're 100 yards from the house but it would have been a different story on the trail.
It just seems to me that when a manufacturer admits there is a problem and only offers a half a$$ self fix for it, I would hardly call that good service. Maybe I'm just too picky, but I'm not impressed.