So are you saying you did not inspect this hammock upon receipt? You just loaded it up and went camping and set it up for the first time and it was then that you discovered the flaws? Not trying to be negative but it sounds suspect to me. Most people I know always pre-flight there gear when it is depended upon. Yeah too bad your very first post on HF is super negative. Great bunch of folks here and some awesome dealers too.
"Earth and sky, woods and fields, lakes and rivers, the mountain and the sea, are excellent schoolmasters, and teach some of us more than we can ever learn from books."