Originally Posted by Buffalo Skipper
Not knocking your feelings. Remember this is a Cottage Industry. Paul just had his anniversary sale, and probably took a hundred or more orders. He makes these items himself and they are fine products.
What took a few extra days to ship will be made up for in quality of product, and, if needed, follow up customer service. This is not Amazon, Overstock or REI.
Other vendors often take up to a month to fill an order, and because we know we are recieving a quality product, we wait patiently and are willing to overlook the wait time because it is overshadowed by quality.
My advise is to put into perspective what you have received, and at what price. A week to ship is not all that big a deal in the greater scheme of things.
Enjoy your whoopies, they are a fantastic addition to your hanging setup.
I'm always amazed at how patient and understand people are with other peoples money and other peoples products. Business is business. It seems to me to be just south of intilectually bankrupt, when people say " you're getting great quality or a great price". Next time you go into McDonalds and order the 2 for 1 and one of your sandwiches is uneatable, see how well it goes over when she says, "but you really one paid for one, so how can you gripe?
My point is again business is business. You say something, follow thru. Now having said that I have ordered from AHE and been very happy with their service. They have always been good with communications and quick shipping. In fact the other day I made a post commending several venders I have used lately. If you want to make a difference, put some effort toward posting Thank you's when things go well and instead of making excuses acknowledge mistakes. I feel for you and can understand your frustration, send Paul an e-mail, they/he is usually very prompt.