Sorry to hear! Ditto on the not stringing it up tight, if that is what you did. Dejoha has an awesome book called The Ultimate Hang
. It is a lot of help when you are new. I actually have one of those equip hammocks, and am pretty pleased with it. We have had well over 300 in it before (only for about 10 minutes, but it held ok!). I did replace that rope suspension with a pair of whoopies though.