When I had my DJ done with a Mod4, I simply trusted that it would be done and shipped. I was amazed at how many 'touches' were made by Tim and Donna. More than was needed to make me feel confident, since they had already earned my trust with their dealings with other HF members. It was refreshing and very pleasant. Heck, sometimes it was just downright fun! By the time I got my hammock back, the quality of work was almost just a bonus.