Very good customer service from this outfit.
I bought a UQP from them and finally had a chance to set it up this past Sat night on a quick overnight into the woods. Long story short, first time setting up the UQP, in the dark. In the AM I found that it had ripped so I sent a picture to Donna so she could tell me if I set it wrong or what ever. Turns out I did set it up wrong causing it too rip. Even so Donna said if I would send it back she would fix it at no charge. I have offered to pay for the repairs as it was my fault. Regardless, a class act and I will be ordering from them again.