I got those awesome words a few weeks back, then about 10 days ago I saw that USPS said my package had been delivered. I went to my apartment office to get it only to discover that it wasn't really there. They told me the mail man that day was a new guy and seemed confused. Great. I spent a good week or ten days trying to find that **** package. USPS was WORTHLESS in finding it. I got a bunch of "I'll call you back" promises, but no calls. It's still "lost".
By the way, I know everyone here already knows DIY Gear Supply is great, but here's another instance of their great customer service. When I told Scott about it, and asked where we went from here, he said he would just send me another order, and I could send the original back if it ever shows up. Scott and DIY Gear Supply deserve props for great service.