Thanks for the reassurance everybody. I figured that everything was hectic before the holidays, but I did not know how long that I was supposed to wait for a reply. I definitely still want to do business because of all of the rave reviews and great specs...plus I covet their 900+FP!!!
I used my friend's 3/4 20* and I was quite toasty at just below freezing.
I am so out of touch with retail and, I didn't even think about "Black Friday" etc. this week, so I apologize if I didn't cut them enough slack. If I am running on coffee fumes, the last thing I want to do is look at the computer...