Originally Posted by xcrazydx
Guess I should file a complaint with the BBB and spread the word about this. No customer service and shoddy work. This stuff isn't cheap and this is unacceptable.
I cannot find your email of your complaint, anywhere. I do have your PM's with Adam regarding rushing your order, and getting it to you in time for your trip, which we did. Your order # and name search shows no record of feedback after you received it in either a PM or an email. We can promptly refund your money, and send you a return label. Please send me a PM request. For some reason, there is no record in our system of you contacting us about this matter. I apologize for that, and we will look into website/email issues. Please understand we are doing everything we can to resolve this. Thank you.