Well I can share my experience here with both orders I made from them.
I ordered a Warbonnet Black Bird on 12/17, it shipped on 12/20. This was much faster then I expected considering it was the Holiday Season and they were surely overloaded.
I ordered a Superfly on 12/21, it shipped on 1/7. I expect They were rushed still from the Holidays.
In my experience, anything made at a Cottage Shop has a lot of factors involved before it ever hits my door.
Not Affiliated with them but I am going to Suggest just be patient. You can always use the Contact feature on their site and ask a Shipping ETA.