Originally Posted by Tadpole707
I'm order #456. I placed my order for an UQ and TQ on Dec 14th. I have sent them 2 messages on the Hammockgear site, but I have not gotten any responses. .
We are having trouble receiving messages through the site portal. Tadpole, I'll be emailing you shortly. PM me your email address.
Thank you for your gracious patience, folks. The Black Friday sale was unprecedented, as well as the sudden staff shortage and now, a bottleneck of goose down holdup. It doesn't end, does it!?
We should start seeing the orders settle into an improved wait time by next week. It IS true upcoming trips may get rushed, but we make sure it doesn't affect the other orders that are slogging up the queue. KC8QVO, email us at email@example.com
when you need it, and we'll do our best.