Thanks, but the phone is not a good option for everybody. In my case, there is a considerable time difference, and although my English is not too bad, it's not always easy to understand somebody you are not used to on the phone. It's easier to read, especially if there are photos to illustrate.
In case you're interested, here are a couple of suggestions of what you could add to your website to make it easier for potential buyers to understand what they're looking at.
- The exact specs for each hammock would help to get an idea if the hammock is suited to the intended user. I know that you say your hammocks are constructed in a special way so that the pure specs are not necessarily meaningful - but not giving them won't convince those who would like to know more. It's not clear whether the length of 8'5" is the ridgeline length, or the hammock body length. Most hammock makers give the hammock body length and width as well as ridgeline length. It's also not clear if the quoted weight includes suspension and other add-ons that might be exchanged by the owner. I'd always like to know the weight of the hammock only.
- It's difficult to understand the differences between your hammock models. After studying your website closely, I think that the F.O.B. and the F.O.B. in Olive Drab are the same hammock, with the only difference being the fabric and fabric color. It doesn't explain the weight difference of 6oz, which is considerable if you just don't like camo. Then it's not clear what the differences between the F.O.B. and the ReconMN are. Again, after studying the pictures, I assume that the ReconMN is basically the same as the F.O.B. but with mosquito netting instead of fabric (?). But why does it weigh 32oz. when the netting should make it lighter? And what's the difference between your Scout models? Why is the weight different?
- Pictures of the inside of your hammocks, especially the features like the pockets would be nice.
- If I would like to, could I exchange the suspension for something else, like e.g. whoopies? If not, why?
- Currently you have one video that is supposed to do it all. I prefer to have videos for different questions. One for "how do I hang this hammock?"; another one that shows the models and features. I would watch the latter first, to see if I'm interested at all. When I start watching and have to sit through several minutes of "this is how you hang the hammock", I might not get to the part that shows the features. I might decide that the whole thing is too strange (compared to other hammock suspension) and quit before getting to the more interesting part.
- More photos would be very nice. Maybe happy customers could contribute.
- Since your hammocks have a special construction, and you claim that although they seem to be quite short, they still provide ample room for taller users - why not show it? With photos and/or a video. A picture says more than a thousand words.
- do underquilts work with your hammocks as well (since they seem to be cut differently than other hammocks), or do you have to use a pad?
- if you do custom work, what is possible? For example, if I wanted a lighter fabric because I'm only half the weight of the weight limit (but my back would appreciate a couple less ounces because I'm not as big and strong as somebody weighing 200lbs) would you do it? If I wanted a cross-over between the winter and summer hammock (like e.g. the DH DangerBird), could it be done?
- Shipping costs to Germany seem excessive with $71.75 for one hammock only. I have ordered with lots of US shops. Even two hammocks with tarps are usually around $50. If I have to pay more than usual, it would help to know why - and if there are options. (This obviously only applies for international customers; I assume you do most business with Americans. But there is a growing market outside the US.)
Those were just a couple of the thoughts I had. There probably is more information on the website than it seems on the first glance, but I don't really want to read it from A-Z and watch all the videos to get the answers to some basic questions. The first thing I do when I'm interested in any product is to find the page that gives me the overview and specs. If I don't get that, I have to be very interested to keep looking. It's simply so much easier to understand what I'm looking at if I get the overview first.
Your hammocks look very interesting, so it's a pity that they are not discussed more here. Maybe with more info on the website, this could change.
Originally Posted by theseakayaker
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