I'm not trying to stir up trouble here, so I won't mention the names of any companies, but there have been, over the years, several companies, on several different forums, where representatives of those companies have behaved in ways that bugged me. Specifically, thinly veiled slagging of others' products, or even mocking huge segments of the community for doing things in ways that the company representative doesn't agree with. Worse yet, I've even seen companies decry a competitor's product as a dumb idea, and then go ahead and release a product with similar design elements.
My current dilemma is that a company makes a bit of gear that I would quite like to have, and it seems like the best fit available for my needs, but I am irritated at that company's behavior. So how would ya'll make the decision? Does the quality of gear and customer service win out (both outstanding, from all accounts), or does public behavior play a role in your decision making process too?
Again, not trying to pick out any one company here, but I am curious to hear what the community thinks of this (and PLEASE, let's keep it civil, eh folks? )
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