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  1. #11
    Senior Member
    Join Date
    Oct 2006
    Location
    Dayton,Ohio
    Posts
    258
    I was wondering if the problem was ever resolved ?

  2. #12
    New Member
    Join Date
    Aug 2015
    Location
    Oxford, MS
    Hammock
    Dutchware argon 11'
    Tarp
    Etowah
    Insulation
    KAQ 3S UQ + TQ
    Suspension
    Dutch clips/straps
    Posts
    3
    I disputed the charge through my credit card. I guess I won't know for a while what the result of that will be. For sure, no goods from OES ever made it to my house.

    In the meantime, I've ordered a Tadpole from Wilderness Logics.

  3. #13
    Senior Member brohawk's Avatar
    Join Date
    May 2014
    Location
    Bethlehem, PA
    Hammock
    Warbonnet RR
    Tarp
    UGQ Winter Dream
    Insulation
    Enlightened / HG
    Suspension
    Dutch Cynch Bugs
    Posts
    358
    I ordered a new Silpro Ultra and received it within a week. Quality was great. Stuff sack did not match the tarp color as advertised, but that's no deal breaker. Sorry to hear some of you are having so many problems.

  4. #14
    Member Jolly's Avatar
    Join Date
    Nov 2012
    Location
    New York
    Hammock
    Dutch Hexon 1.6
    Tarp
    HG Cuben w doors
    Insulation
    HQ UQ/TQ
    Suspension
    Cinch buckles
    Posts
    85
    Quote Originally Posted by dgwren View Post
    I disputed the charge through my credit card. I guess I won't know for a while what the result of that will be. For sure, no goods from OES ever made it to my house.

    In the meantime, I've ordered a Tadpole from Wilderness Logics.
    If you'd emailed Brain informing of your intention to file a charge back -- POOF -- he would have responded and your tarp would have been shipped. It's the only times he's ever responded to my emails. Magically my tarps have shipped the next day when I threaten a charge back.

    I'm tempted to buy one of the new models but given he's not got his act together after even this long, I'm taking my money elsewhere - probably Wilderness Logics - at least Marty over there responds to all email.

    I'm shocked OES is still in business.
    The Hammock Backpacking Group
    http://www.meetup.com/The-Hammock-Backpacking-Group/

  5. #15
    Senior Member kunzman's Avatar
    Join Date
    Nov 2013
    Location
    Cleveland, OH
    Posts
    156
    Can someone PM Brian's phone number? I too ordered one from him and have been charged but have not had any communication as to when it will ship or anything even after sending numerous emails asking about it. I even emailed from my work account so I could get a "read receipt" but the email has never been read.

  6. #16
    Knowing how bad the service is from OES why do you people still order from them and then complain about the service?

  7. #17
    Senior Member fallkniven's Avatar
    Join Date
    Oct 2011
    Location
    neature
    Posts
    3,705
    Images
    1760
    Quote Originally Posted by mtntopper View Post
    Knowing how bad the service is from OES why do you people still order from them and then complain about the service?
    I've been wondering that since I've joined here.....

  8. #18
    Senior Member Ratdog's Avatar
    Join Date
    Sep 2012
    Location
    Swamp in the woods
    Hammock
    XLC, DIY, GT Dbl for day hiking
    Tarp
    WL OMW
    Insulation
    AHE KAQ JUQ, HG0B
    Suspension
    Web with Triangles
    Posts
    4,475
    Images
    2
    Quote Originally Posted by kunzman View Post
    Can someone PM Brian's phone number? I too ordered one from him and have been charged but have not had any communication as to when it will ship or anything even after sending numerous emails asking about it. I even emailed from my work account so I could get a "read receipt" but the email has never been read.
    Try his Facebook page, some have had luck reaching him there.
    Have sherpas, will travel...
    Triangles, it's all about the triangles.
    H30
    HTA

    8.7167

  9. #19
    Senior Member kunzman's Avatar
    Join Date
    Nov 2013
    Location
    Cleveland, OH
    Posts
    156
    What's the link? I don't have his last name so I can't search it.

  10. #20
    Senior Member Ratdog's Avatar
    Join Date
    Sep 2012
    Location
    Swamp in the woods
    Hammock
    XLC, DIY, GT Dbl for day hiking
    Tarp
    WL OMW
    Insulation
    AHE KAQ JUQ, HG0B
    Suspension
    Web with Triangles
    Posts
    4,475
    Images
    2
    Quote Originally Posted by kunzman View Post
    What's the link? I don't have his last name so I can't search it.
    PM Sent.
    Have sherpas, will travel...
    Triangles, it's all about the triangles.
    H30
    HTA

    8.7167

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