After 4 weeks of patiently waiting in queue for my UGQ WinterDream tarp to be built, I am finally in production this week.
However, I now find out via the UGQ website that a new 20D PU4000 material is now being offered.
I wish UGQ had reached out to me via email last week before production had begun and said, "We are offering a new tarp material, care to upgrade your existing order?"
I looked at the order backlog. There aren't that many tarps on back order (8 to be exact).
How long would it have taken UGQ to do this?
It is the little things in sales that count in getting future orders. And I think UGQ completely dropped the ball.
But as the saying goes, "Buyer beware".
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