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  1. #1
    Senior Member bobbycobbler's Avatar
    Join Date
    Apr 2012
    Location
    florida
    Hammock
    11' Dutch 1.6 Hexon
    Tarp
    HG cuben hex
    Insulation
    Incubator/Burrow
    Suspension
    cinch buckle
    Posts
    447

    Harry's the man!

    Emailed him about a cuben tarp with some custom tweaks. Placed an order with a deadline. Had it to my door in 7 business days! 7 BUSINESS DAYS!!!!!! Killer service! Can't wait to use it on next week's trip to Linville. Strawberry rhubarb here I come !

  2. #2
    Phantom Grappler's Avatar
    Join Date
    Mar 2014
    Location
    Denton NC
    Hammock
    WildernessLogics 12x6
    Tarp
    HG cuben 13ridge12
    Insulation
    TopQuiltUnderQuilt
    Suspension
    Kokomo
    Posts
    2,997
    What is the name of Harry's business?? That is fast! Thanks bobbycobbler !


    Sent from my iPhone using Tapatalk

  3. #3
    Senior Member T- Minus's Avatar
    Join Date
    May 2015
    Location
    Chattanooga, TN
    Hammock
    XLC, Halfwit, Raven #4458
    Tarp
    WB Superfly
    Insulation
    HG 20 Incub/Burrow
    Suspension
    Whoopies/Huggers
    Posts
    507
    pretty sure its HG. Adam and Jenny are the owners.
    Security is mostly a superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing.
    Helen Keller

  4. #4
    Phantom Grappler's Avatar
    Join Date
    Mar 2014
    Location
    Denton NC
    Hammock
    WildernessLogics 12x6
    Tarp
    HG cuben 13ridge12
    Insulation
    TopQuiltUnderQuilt
    Suspension
    Kokomo
    Posts
    2,997
    Thanks T-Minus


    Sent from my iPhone using Tapatalk

  5. #5
    Senior Member bobbycobbler's Avatar
    Join Date
    Apr 2012
    Location
    florida
    Hammock
    11' Dutch 1.6 Hexon
    Tarp
    HG cuben hex
    Insulation
    Incubator/Burrow
    Suspension
    cinch buckle
    Posts
    447
    Yes, he's the supervisor there. Top notch feller to deal with

  6. #6
    Senior Member dblhmmck's Avatar
    Join Date
    Aug 2007
    Location
    Northern California
    Posts
    646
    Agreed! Harry at HG went beyond my expectations with a cuben tarp repair that I sent in recently. HG has awesome customer service and top notch products!

  7. #7
    Dutch's Avatar
    Join Date
    Apr 2007
    Location
    Reinholds, PA
    Hammock
    Bridgeskin
    Tarp
    DIY Blackcat
    Insulation
    DIY Quilts
    Suspension
    Whoopie sling
    Posts
    9,412
    Images
    201
    Harry is good but Jenny is great.
    Peace Dutch
    GA>ME 2003

    www.MakeYourGear.com
    http://dutchwaregear.com[/URL]
    Visit Dutchwaregear on facebook (and like it)
    Check us out on Twitter @dutchwaregear

  8. #8
    OneClick's Avatar
    Join Date
    Mar 2012
    Location
    Wasteland that is IN
    Hammock
    Dutch Argon 10.5'
    Tarp
    Anything Warbonnet
    Insulation
    Hammock Gear
    Suspension
    WB Straps+Buckles
    Posts
    11,069
    Images
    20
    Quote Originally Posted by Dutch View Post
    Harry is good but Jenny is great.
    There it is!

  9. #9
    johnspenn's Avatar
    Join Date
    Jan 2016
    Location
    Marietta, GA
    Hammock
    DIY TCF Sage Green
    Tarp
    Noah's Tarp 12x12
    Insulation
    MAMW TQ, UGQ UQ
    Suspension
    webbing/whoopies
    Posts
    3,202
    Images
    1
    I sent them a note through their website about a month ago with some questions regarding their Cuben tarp with doors, and never heard back. Because I wasn't ready to buy right then, I never pursued it. It did make me wonder about their customer service, though. But with all the good experiences others have shared, I'm willing to chalk it up as having fell through a crack.

  10. #10
    Senior Member Kallorne's Avatar
    Join Date
    Feb 2010
    Location
    Spokane, Wa
    Hammock
    DIY, WB XLC,
    Tarp
    HG Asym, WB BMJ
    Insulation
    HG All the way!
    Suspension
    WB webbing
    Posts
    468
    Images
    13
    Quote Originally Posted by johnspenn View Post
    I sent them a note through their website about a month ago with some questions regarding their Cuben tarp with doors, and never heard back. Because I wasn't ready to buy right then, I never pursued it. It did make me wonder about their customer service, though. But with all the good experiences others have shared, I'm willing to chalk it up as having fell through a crack.

    A few years ago when I bought my first quilt from them I thought a request I made had slipped through the cracks... Turned out they were just too busy being awesome to email me back. They upgraded my order significantly without charge and expedited shipping. That quilt is one of my most prized pieces of gear, it ranks right up there with my bushbuddy. It's actually due back from them tomorrow, I sent it in for a retro fitted suspension job and again they declined to even charge me for return shipping let alone the repairs. I've ordered many times since and they have over delivered everytime.
    "don't ask yourself what the world needs. Ask what makes you come alive and go and do that because what the world needs is people who have come alive."

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