WalksIn2Trees - I did read all of the posts - from the start, and while I might not post a lot, I have been around for a while and felt that this topic was worth commenting on from a consumer perspective.
Part of what makes this great - you cant tell if it's a high school student missing their first scouting trip of a 50 year old project manger who's vacation critical path equation is getting messed up... or somewhere in between.
Observations are the same none the less.
Why are we back to blaiming the Custom(s) again? Does Warbonnet pay everyone here to be a Fanboy? I am throughly amazed when I see people here blaming the customer with passive aggressive comments when they have a less than stellar experience. It happened..... Warbonnet had issues for a few weeks that have since been fixed..... don't blame it on the customer that upfronted a large sum of money for a product/service that they were unhappy with ..... let's just admit it, own it and move on!
I normally jump over threads like this, but it keeps bleeping up on my radar. I figured since most of it popped up on a weekend it boiled down to a bad timing more than anything else.
As a past customer I received my order in a timely manner, and very pleased with results.
As a person that makes a living at serving others by providing my skills, time and insight into projects that effect the living situations of a client and their family and concluding it on an estimate of a time line based on past experiences is tricky to begin with. I have learned not to give just one time but two, the first being under the best circumstances; and the other a more conservative with a little grace or wiggle room if conditions change or materials are not available along with delivery conditions and hired labor. I want to provide and exceed the expectations and finish ahead of schedule and at a saving if possible. I think most people generally feel the same way. But even then sometimes things happen beyond your control and a change is as necessary and as it is disappointing. So when I see a single time, in regards to a project assigned by the project mgr. I know that is the goal and what he sold the client on, as a contractor I go over procedures and give a realistic time line with the original as the goal, but to create a buffer and rapport with the client so they can measure progress in a real world setting vs. what is on paper or in their head and not be disappointed.
So to condense my point, an estimate is just that, it can change.
As a costumer it is you duty to communicate any special conditions in advance for an expected result to avoid a possible conflict.
As a business be transparent strive to provide excellence
Communication is key to any relationship.
Patience, if you had it you will never loose it.
“ Do not correct a fool or he will hate you, correct a wise man and he will appreciate you.”
~ Bruce Lee
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