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  1. #1
    2Questions's Avatar
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    2QZQ issues with our website.

    We are currently having some issues with our website. Orders are not going through. It might be awhile before we have the order page working again.

    For now, please send us a PM with any orders or questions, or email us at [email protected] .

    Thank you,
    Donna

    EDIT: Please see post #4
    Last edited by 2Questions; 01-30-2017 at 22:59.
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

  2. #2
    Senior Member Stabbastion's Avatar
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    Jun 2016
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    HH Explorer Deluxe/Zq Mod 4
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    Beetle buckle
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    Sent u Email about a order.
    Those who are too smart to engage in politics are punished by being governed by those who are dumber. - Plato

  3. #3
    2Questions's Avatar
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    Quote Originally Posted by Stabbastion View Post
    Sent u Email about a order.
    Yes, I believe I received it...I guess it was you . I just replied.
    Thank you!
    Donna
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

  4. #4
    2Questions's Avatar
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    It looks like we will need a new website. Tim can't fix this issue. In layman's terms...it looks like our website provider isn't providing anymore. And...to make it worse...we weren't notified. A customer today let us know that her order didn't submit...she received an error notice. At least we still have the website to view...but the order page is no longer usable.

    We were trying to avoid the big $$ spent on a website...Tim created the one we were using. Now, it looks like we don't have a choice.

    We will have a new one up and running as soon as possible. But our guess is that it will take a couple of weeks.

    Thank you everyone for your patience and going the extra mile to place your order via a PM or email.
    Donna
    Last edited by 2Questions; 01-30-2017 at 23:06.
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

  5. #5
    Wow, that's unfortunate to have your provider treat you like that. Please take the time to select a trusted website company and really do it up right. Having bought from you before, I know your dedication to your customers. I'd urge potential customers to be patient. The wait is going to be worth it. Hope you switch to an ISP who does you proud.

  6. #6
    2Questions's Avatar
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    Thank you.
    It wasn't our ISP...I really don't know how to explain it correctly. Tim takes care of the website. I know nothing about how it works. What I think I understand is that there are 3 layers...so to speak...to having our website. None involve our ISP. It was the middle layer that is causing the problem. Tim has been in contact with our Web host? I think that is what it is called. I think he will be working directly with them to create a new site. He has to talk to them more today.
    Donna
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

  7. #7
    Senior Member Stabbastion's Avatar
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    Beetle buckle
    Posts
    134
    Hope everything work's out with your site, thankfully we can still see the Quality products u offer. Even with your website issues, ordering with you was still not bad. Just Emailed you what I wanted, Responded with a order form, Filled out form and mailed this morning. EZPZ
    Those who are too smart to engage in politics are punished by being governed by those who are dumber. - Plato

  8. #8
    2Questions's Avatar
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    Now it looks like our website can't be reached online. I'm not sure what is going on. We were told that the website would still be available, just not the order page. Tim will need to check on it tomorrow. I'm sorry for any inconvenience this causing.
    Please email us at [email protected] with any questions or orders.
    Hopefully we can have our current website available again soon. It will take several weeks to have our new site up an running.
    Donna
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

  9. #9
    2Questions's Avatar
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    HH Explorer w/ Zipper Mod #4
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    Well...it has been a confusing evening and morning. As of now...everything on our website is working...including the order page. We don't know why or how long it will last. We are in the process of having help creating a new website. This will take several weeks. Hopefully our current website will continue to be functional during this process. If anyone has any issues ordering, please email us at [email protected] .
    Thank you for your patience.
    Donna
    2QZQ Hammock Specialties
    Specializing in:
    Hennessy Hammock zipper modifications
    Sewn on Tarp doors, Pole Pockets, and Grizz Beaks
    Ridgeline and gear organizers, peak storage bags, UQ protectors,
    2QZQ tree table!

  10. #10
    Senior Member kitsapcowboy's Avatar
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    Hello, 2Q and ZQ! Are orders placed through your website ordering page currently being received and processed? Thanks for the current status update.
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