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  1. #1
    New Member Mucho Gusto's Avatar
    Join Date
    Jan 2017
    Location
    Battle Ground, WA
    Hammock
    Dutch Chameleon or 11' netless
    Tarp
    UGQ11'Hex/Superfly
    Insulation
    UGQ20UQ/HG 30 TQ
    Suspension
    Beetles/Dyneema
    Posts
    34
    Images
    11

    Thumbs up New Grand Trunk Skeeter Beeter Pro

    Howdy y'all...I have got to give a shout to the folks at Grand Trunk. After reading a thread on this forum I decided to reach out to customer service. I have to say that I was more than impressed with the rapid response and thoroughness of the customer service I received. I had an email in response to my concern within 24 hours and a "brand new" GTSBP in my mailbox in less than a week. Super job GT! Thank you for your awesome service. ni

  2. #2
    New Member Jessey's Avatar
    Join Date
    Oct 2016
    Location
    Portland Oregon
    Posts
    28
    Thanks for sharing your good experience. Customer service sure can make or break a company

  3. #3

    Join Date
    Sep 2011
    Location
    Plant City, FL
    Hammock
    Dutch Chameleon
    Insulation
    Jacks 'R' Better
    Suspension
    Dutch web/ beetle
    Posts
    219
    Glad to hear they took care of you.

    I have also heard the same positive experience from someone else on a different forum.

  4. #4
    New Member
    Join Date
    Jan 2016
    Location
    Wheelersburg, OH
    Hammock
    Warbonnet Blackbird XLC
    Tarp
    Warbonnet Edge
    Insulation
    Top and Underquilt
    Suspension
    Whoopie
    Posts
    23
    That's good to know. My first hammock was a Skeeter Beater Pro. Great way to try out a hammock without spending too much money to see if you like it. I now have a couple of Warbonnet hammocks but I keep my Grand Trunk in my day pack for single day hikes and will sometimes hang it up for a quick nap or if I find a great view and just want to hang out for awhile and enjoy the view. Never had any issues with it but it's nice to hear that about their service.

  5. #5
    New Member
    Join Date
    Mar 2017
    Location
    Harrisburg, PA
    Hammock
    Grand Trunk - SBP
    Tarp
    PahaQue Wilderness
    Insulation
    SnugPak UQ
    Suspension
    Daisy chain straps
    Posts
    49
    Just purchased a SBP so seeing stuff like this makes me feel a lot more comfortable about the company!

  6. #6
    Senior Member rweb82's Avatar
    Join Date
    Jun 2016
    Location
    Homewood, IL
    Hammock
    DH Raven/Darien
    Tarp
    HG Dyneema w/Doors
    Insulation
    Loco Libre
    Suspension
    Myerstech/Becket
    Posts
    1,237
    It's nice to see companies take care of their customers! I too own a Skeeter Beeter Pro, and it's a really nice starter hammock, IMO.

  7. #7
    New Member
    Join Date
    Mar 2017
    Location
    Harrisburg, PA
    Hammock
    Grand Trunk - SBP
    Tarp
    PahaQue Wilderness
    Insulation
    SnugPak UQ
    Suspension
    Daisy chain straps
    Posts
    49
    Quote Originally Posted by rweb82 View Post
    It's nice to see companies take care of their customers! I too own a Skeeter Beeter Pro, and it's a really nice starter hammock, IMO.
    Sounds perfect for a starter like myself!
    Cars, Guns, and Hiking are all I need
    Blue Lives Matter

  8. #8
    Member
    Join Date
    Jun 2013
    Location
    Pembroke Georgia
    Hammock
    Grand Truck Skeeter beater pro
    Suspension
    warbonnet
    Posts
    65
    I can also say that there customer service is TOP NOTCH. I wouldn't hesitate about buying anything from them.

  9. #9
    New Member HammockTown's Avatar
    Join Date
    Jan 2015
    Location
    Tampa, Florida
    Hammock
    Hammock Tent
    Tarp
    Rainfree ;)
    Insulation
    I stay warm
    Suspension
    Webbing
    Posts
    10
    Yesss! Grand Trunk is one of our favorite brands to carry because they consistently make customers happy.

    + The new line of hemp hammocks and flag hammocks are too rad.

  10. #10
    New Member
    Join Date
    Mar 2017
    Location
    Harrisburg, PA
    Hammock
    Grand Trunk - SBP
    Tarp
    PahaQue Wilderness
    Insulation
    SnugPak UQ
    Suspension
    Daisy chain straps
    Posts
    49
    Last night when laying on my hammock enjoying the beautiful weather in my back yard with the hammock flipped upside down (net on bottom) I noticed an area where the threading around the edge of the hammock had loose thread that appears to connect the 3 layers of threading. At first I was like oh, it is probably supposed to be like that, but it's loose enough that something could easily get snagged on those pieces of thread, anyone else have this along any of their seams? I'll probably contact GT
    Cars, Guns, and Hiking are all I need
    Blue Lives Matter

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