Hello, team Warbonnet!
I just wanted to send my surprise and thanks at how quickly you responded to my order! I just ordered my first piece of Warbonnet gear this past Sunday (a Silnylon Superfly tarp). I've envied other people's WB gear and finally saved up my dollars to get one of your awesome tarps! On the product page you noted that I should expect a 2 week delay in shipment, due to high demand on these tarps (afterall, they are the BEST tarps out there right?). I was okay with that and placed my order late Sunday evening 4/9. Imagine my surprise when I received a thanks and shipping confirmation on my new Superfly just 2 days later on Tuesday 4/11 (1 day if we're talking about business hours)! I was amazed!!
I'm excited to get my new tarp and get it rigged for my next trip. I wanted to make sure I posted about your service and let you know that you've earned another loyal customer...and I haven't even gotten my first product yet! That's how it's done. Keep up the great work and thanks again for being "above and beyond" in the way you manage your business!
Thank you.
Bookmarks